Returns / Exchanges
Returns or exchanges at FIFTY-K
No problem! You can exchange or return your sneakers within 14 days of receipt .
To do this, please use our return link:
👉 [Add your return link here]
Or send your package directly to our returns address:
FIFTY-K
Vestdijk 20
5611 CC Eindhoven
North Brabant, Netherlands
Manual return
We recommend that you always keep your proof of shipment . This allows you to track your package and prove it has been sent or delivered.
Once we receive your return, it will be processed within 7 working days .
FIFTY-K is not responsible for loss during shipping . Return and exchange fees are non-refundable .
We process returns within 14 days (legal period), often faster.
Return Policy
Make sure your return meets these requirements:
-
The sneakers are completely unworn (no creases, no dirt, no signs of wear).
-
The shoebox is in the same condition as received.
-
All original accessories and tags are present and attached (including factory tags, extra laces, tags, accessories).
-
Always ship your sneakers in an extra outer box to prevent damage.
-
Always keep your proof of shipment; we are not responsible for lost returns.
Cancellation Policy
Do you want to cancel your order?
-
Within 4 hours: no extra costs.
-
After 4 hours: Shipping and payment fees will be charged, as we operate internationally and incur costs within 24 hours to process your order.
Important (Klarna):
For cancellations of orders placed through Klarna , a €15 non-refundable transaction fee will be charged .
Rejected package:
If a package is refused upon delivery, a €15 shipping and payment fee will be charged.
